This Privacy Policy describes Our policies and procedures on the collection, use
and disclosure of Your information when You use the Service and tells You about
Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the
Service, You agree to the collection and use of information in accordance with this
Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the
following conditions. The following definitions shall have the same meaning
regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service
or parts of our Service.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in
this Agreement) refers to Consultdoc Limited Liability Company, 167-169
Great Portland Street, 5th Floor, London, W1W 5PF.
Cookies are small files that are placed on Your computer, mobile device
or any other device by a website, containing the details of Your browsing
history on that website among its many uses.
Country refers to: United Kingdom
Device means any device that can access the Service such as a
computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or
identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the
data on behalf of the Company. It refers to third-party companies or
individuals employed by the Company to facilitate the Service, to provide
the Service on behalf of the Company, to perform services related to the
Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social
network website through which a User can log in or create an account to
use the Service.
Usage Data refers to data collected automatically, either generated by
the use of the Service or from the Service infrastructure itself (for
example, the duration of a page visit).
‘Website’ refers to Consultdoc, accessible from consultdoc.co.uk
‘You’ means the individual accessing or using the Service, or the
company, or other legal entity on behalf of which such individual is
accessing or using the Service, as applicable.
Collecting and Using Your Personal
Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally
identifiable information that can be used to contact or identify You. Personally
identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, County, Postal code, City
Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol
address (e.g. IP address), browser type, browser version, the pages of our Service
that You visit, the time and date of Your visit, the time spent on those pages, unique
device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain
information automatically, including, but not limited to, the type of mobile device
You use, Your mobile device unique ID, the IP address of Your mobile device, Your
mobile operating system, the type of mobile Internet browser You use, unique
device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our
Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our
Service and store certain information. Tracking technologies used are beacons,
tags, and scripts to collect and track information and to improve and analyze Our
Service. The technologies We use may include:
Cookies or Browser Cookies. A cookie is a small file placed on Your
Device. You can instruct Your browser to refuse all Cookies or to indicate
when a Cookie is being sent. However, if You do not accept Cookies,
You may not be able to use some parts of our Service. Unless you have
adjusted Your browser setting so that it will refuse Cookies, our Service
may use Cookies.
Flash Cookies. Certain features of our Service may use local stored
objects (or Flash Cookies) to collect and store information about Your
preferences or Your activity on our Service. Flash Cookies are not
managed by the same browser settings as those used for Browser
Cookies. For more information on how You can delete Flash Cookies,
please read “Where can I change the settings for disabling, or deleting
local shared objects?” available at
sh.html#main_Where_can_I_change_the_settings_for_disabling__or_dele
ting_local_shared_objects_
Web Beacons. Certain sections of our Service and our emails may
contain small electronic files known as web beacons (also referred to as
clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for
example, to count users who have visited those pages or opened an
email and for other related website statistics (for example, recording the
popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on
Your personal computer or mobile device when You go offline, while Session
Cookies are deleted as soon as You close Your web browser. You can learn more
about cookies here: All About Cookies by TermsFeed.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services
available through the Website and to enable You to use some of its
features. They help to authenticate users and prevent fraudulent use of
user accounts. Without these Cookies, the services that You have asked
for cannot be provided, and We only use these Cookies to provide You
with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of
cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when
You use the Website, such as remembering your login details or
language preference. The purpose of these Cookies is to provide You
with a more personal experience and to avoid You having to re-enter
your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding
cookies, please visit our Cookies Policy or the Cookies section of our Privacy
Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of
our Service.
To manage Your Account: to manage Your registration as a user of the
Service. The Personal Data You provide can give You access to different
functionalities of the Service that are available to You as a registered
user.
For the performance of a contract: the development, compliance and
undertaking of the purchase contract for the products, items or services
You have purchased or of any other contract with Us through the
Service.
To contact You: To contact You by email, telephone calls, SMS, or other
equivalent forms of electronic communication, such as a mobile
application’s push notifications regarding updates or informative
communications related to the functionalities, products or contracted
services, including the security updates, when necessary or reasonable
for their implementation.
To provide You with news, special offers and general information about
other goods, services and events which we offer that are similar to those
that you have already purchased or enquired about unless You have
opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or
conduct a merger, divestiture, restructuring, reorganization, dissolution,
or other sale or transfer of some or all of Our assets, whether as a going
concern or as part of bankruptcy, liquidation, or similar proceeding, in
which Personal Data held by Us about our Service users is among the
assets transferred.
For other purposes: We may use Your information for other purposes,
such as data analysis, identifying usage trends, determining the
effectiveness of our promotional campaigns and to evaluate and improve
our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with
Service Providers to monitor and analyze the use of our Service, to
contact You.
For business transfers: We may share or transfer Your personal
information in connection with, or during negotiations of, any merger,
sale of Company assets, financing, or acquisition of all or a portion of
Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in
which case we will require those affiliates to honor this Privacy Policy.
Affiliates include Our parent company and any other subsidiaries, joint
venture partners or other companies that We control or that are under
common control with Us.
With business partners: We may share Your information with Our
business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise
interact in the public areas with other users, such information may be
viewed by all users and may be publicly distributed outside. If You
interact with other users or register through a Third-Party Social Media
Service, Your contacts on the Third-Party Social Media Service may see
Your name, profile, pictures and description of Your activity. Similarly,
other users will be able to view descriptions of Your activity,
communicate with You and view Your profile.
With Your consent: We may disclose Your personal information for any
other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the
purposes set out in this Privacy Policy. We will retain and use Your Personal Data to
the extent necessary to comply with our legal obligations (for example, if we are
required to retain your data to comply with applicable laws), resolve disputes, and
enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage
Data is generally retained for a shorter period of time, except when this data is used
to strengthen the security or to improve the functionality of Our Service, or We are
legally obligated to retain this data for longer time periods.
The Company will retain your data in line with the Records Management Code of
Practice for Health and Social Care 2016 and the associated retention schedule.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating
offices and in any other places where the parties involved in the processing are
located. It means that this information may be transferred to — and maintained on
— computers located outside of Your state, province, country or other
governmental jurisdiction where the data protection laws may differ than those from
Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information
represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is
treated securely and in accordance with this Privacy Policy and no transfer of Your
Personal Data will take place to an organization or a country unless there are
adequate controls in place including the security of Your data and other personal
information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data
may be transferred. We will provide notice before Your Personal Data is transferred
and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your
Personal Data if required to do so by law or in response to valid requests by public
authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such
action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the
Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no
method of transmission over the Internet, or method of electronic storage is 100%
secure. While We strive to use commercially acceptable means to protect Your
Personal Data, We cannot guarantee its absolute security.
Your Rights
You have the right to request a copy of all of the data we keep about you.
Generally, we will not charge for this service; You have the right to ask us to correct
any data we have which you believe to be inaccurate or incomplete.
You can also request that we restrict all processing of your data while
we consider your rectification request; You have the right to ask that we erase
any of your personal data which is no longer necessary for the purpose
we originally collected it for. You may also request that we restrict processing
if we no longer require your personal data for the purpose we originally collected it for,
but you do not wish for it to be erased. You can ask for your data to be erased
if we have asked for your consent to process your data.
You can withdraw consent at any time – please contact us to do so.
If we are processing your data as part of our legitimate interests as an organisation
or in order to complete a task in the public interest,
you have the right to object to that processing. We will restrict all processing of this data
while we look into your objection.
Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly
collect personally identifiable information from anyone under the age of 13. If You
are a parent or guardian and You are aware that Your child has provided Us with
Personal Data, please contact Us. If We become aware that We have collected
Personal Data from anyone under the age of 13 without verification of parental
consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and
Your country requires consent from a parent, We may require Your parent’s consent
before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You
click on a third party link, You will be directed to that third party’s site. We strongly
advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy
policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any
changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to
the change becoming effective and update the “Last updated” date at the top of
this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes
to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: info@consultdoc.co.uk
By visiting this page on our website:
By phone number: +44 (0)203 642 6450
If you would like to complain about how we have dealt with your request,
please contact the Information Commissioner’s Office by visiting:
https://ico.org.uk/make-a-complaint/
or call their helpline on 0303 123 1113