Online Dermatology Services UK

A Selection Of Skin Disorders

Acne
Actinic Keratoses
Alopecia Areata
Atopic Eczema
Balanitis
Basal Cell Carcinoma
Benign Mole
Bowen’s Disease
Cellulitis
Contact Dermatitis
Cysts
Dermatofibroma
Eczema
Erythema Nodusom
Folliculitis
Fungal Nail Infections
Hyperhidrosis
Impetigo
Insect Bites or Stings
Keloids
Lichen Planus
Malignant Melanoma
Molluscum Contagiosum
Pityriasis Rosea
Pityriasis Vesicolor
Psoriasis
Rosacea
Scabies
Seborrhoeic Dermatitis
Seborrhoeic Keratosis
Shingles
Solar Keratosis
Squamous Cell Carcinoma
Telogen Effluvium
Tinea Capitis
Urticaria
Vitiligo
Warts

British Association Of Dermatologists

Allergies

Our Related Blogs

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Springtime is Time For The Skin To Make Enough Vitamin D From Sunlight For Strong Healthy Bones And Teeth

Lyme Disease: How Common Is It And What To Do After A Tick Bite?

What Causes Acne?

Nail Infection (Paronychia)

What is Acne?

Acne is a very common skin condition. It causes different types of spots known as blackheads, whiteheads, and pus-filled spots called pustules. Acne ranges from a few spots on the face, neck, back, and chest, which most teenagers will have at some time, to a more severe problem that may cause scarring and reduce self-confidence.

About 95% of people aged 11 to 30 are affected by acne to some extent. Treatment for acne depends on how severe it is. It can take several months of treatment before acne symptoms improve.

What treatment can you expect from Consultdoc? 

Our online GP can prescribe, for example, topical retinoids and/or oral medications like antibiotics to help treat mild to moderate acne. In severe cases, you will be recommended to see a dermatologist, to which we can refer you.

What is Actinic keratoses?

Actinic keratoses forms on areas of sun-damaged skin found predominantly on sun-exposed parts of the body, particularly the forearms, backs of the hands, face, ears, bald scalp and the lower legs. They may also occur on the lips.

What causes actinic keratoses?

It is caused by cumulative sun exposure over many year and are therefore more common in older people.

What treatment can you expect from Consultdoc? 

If you have actinic keratoses, our doctor will advise that you can use sunscreen with a sun protection factor (SPF) of at least 30 before going out into the sun and reapply regularly. Wear a hat and clothing that fully covers your legs and arms when you’re out in the sunlight.

Our online GP can prescribe special cream and gels, these include 5-fluorouracil or imiquimod which are effective treatments for actinic keratoses.

What is Alopecia Areata?

Alopecia areata is a common cause of non-scarring (does not cause scarring to the scalp) hair loss that can occur at any age. It usually causes small, coin-sized, round patches of baldness on the scalp.

What causes alopecia areata?

Hair is lost because it is affected by inflammation.It is thought that the immune system, the natural defence which normally protects the body from infections and other diseases, may attack the growing hair.

What treatment can you expect from Consultdoc? 

Alopecia areata itself has no adverse effect on physical health. The treatments that are available online include: steroid cream, minoxidil, and dithranol cream.

What is Atopic Eczema?

Atopic eczema is also known as atopic dermatitis and is the most common form of eczema, a condition that causes the skin to become itchy, dry, and cracked. It is more common in children, often developing before their first birthday, but it may also develop for the first time in adults. It is usually a long-term condition, although it can improve significantly, or even clear completely, in some children as they get older. 

What causes atopic eczema?

There is no known single cause for atopic eczema. It is a complex condition involving genetic, allergy problems, and environmental factors, leading to a dysfunctional skin barrier. Hair is lost because it is affected by inflammation. It is thought that the immune system, the natural defense which normally protects the body from infections and other diseases, may attack the growing hair.

What treatment can you expect from Consultdoc? 

Our doctors can recommend the regular application of a moisturiser also known as an emollient and washing with a moisturiser instead of soap. Topical steroid creams or ointments will usually improve the redness and itching of active atopic eczema.

What is Balanitis?

What causes balanitis?

Balanitis may be caused by different conditions such as irritations or infections of the skin of the penis.  

What treatment can you expect from Consultdoc?

Our doctors will advise you to pull back your foreskin and wash your penis every day with warm water. Depending on the suspected cause of balanitis, they can prescribe antibiotics, antifungal, or a mild steroid cream.

What is Basal Cell Carcinoma (BCC)?

BCC is a type of skin cancer typically an ulcer with a raised rolled edge or a pearly nodule on the skin.

What causes Basal Cell Carcinoma?

It is mostly caused by exposure to ultraviolet (UV) light from the sun or from sunbeds. BCC’s can occur anywhere on the body but are most common on areas that are exposed to the sun such as your face, head, neck, and ears.

What treatment can you expect from Consultdoc?

Our doctors will usually recommend an NHS dermatology referral if you have a skin lesion that raises the suspicion of basal cell carcinoma.

What is a Benign Mole?

Benign moles are small, coloured spots on the skin which are usually harmless. You will only need to see a doctor if you notice you have a mole that has recently changed colour or has more than one colour or has changed size and shape.

What treatment can you expect from Consultdoc?

Our doctors can examine your mole from photos that you send in prior to your online consultation. They will advise you and are also able to refer you to a dermatologist if they have concerns about a mole on your skin.

What is Bowen’s Disease?

Bowen’s disease is a very early form of skin cancer that is confined to the outer layer of the skin. It is not a serious condition. Bowen’s disease usually appears as a red scaly patch on the skin that has clear edges and does not heal.

What causes bowen’s disease?

Most cases of Bowen’s disease develop as a result of long-term sun exposure, having weak immunity or after radiotherapy treatment. The concern is that Bowen’s disease can eventually develop into a different type of skin cancer called squamous cell skin cancer if it is left undiagnosed or neglected.

What treatment can you expect from Consultdoc?

Our doctors can prescribe imiquimod or 5-fluorouracil cream which is applied to the affected skin regularly for a few weeks. It may cause your skin to become red and inflamed before it gets better. Our GP’s can also refer you to a dermatologist to consider other treatment.

What is Cellulitis?

Cellulitis are common infections of the skin. It makes your skin painful, hot and swollen. The area usually looks red, but this may be less obvious on brown or black skin.

What causes cellulitis?

If there is a break in your skin through scratches or an insect bite, a bacteria (germ) can get into this break and cause an infection in the skin.

What treatment can you expect from Consultdoc?

Our doctors will be able to prescribe a short course of antibiotic treatment. Make sure you let the doctor know if you have any allergies to antibiotics so you can be prescribed the right medication that works for you.

What is Contact Dermatitis?

Contact dermatitis is a type of eczema triggered by contact with a particular substance.

What causes contact dermatitis?

Contact dermatitis can be caused by contact with irritating substances like detergents, solvents and hot water or when allergy develops to a specific substance that has been in contact with the skin. Example substances like hair dye, nail cosmetics, perfumes, metals such as nickel, rubber, and preservatives used in some cosmetics etc.

What treatment can you expect from Consultdoc?

Our doctors will usually advise you to try and avoid the irritants or allergens that trigger your symptoms, but understand this can be difficult sometimes. They will advise you on the regular application of moisturisers and can prescribe some steroid creams or ointments.

Cysts

Dermatofibroma

Eczema

Erythema Nodusom

Folliculitis

Fungal Nail Infection

Hyperhidrosis

Impetigo

Insect Bites or Stings

Insect bites or stings are common and often harmless, but they can cause irritation, allergic reactions, or, in rare cases, serious complications. Common culprits include mosquitoes, bees, wasps, ants, fleas, and midges.

Symptoms:

• Redness and swelling at the site

• Pain or itching

• Blistering or raised bumps

• In severe cases: difficulty breathing, dizziness, or swelling of the face/lips (signs of anaphylaxis)

Common Reactions:

• Mild: Local itching, swelling, and discomfort that usually resolves in a few hours or days

• Moderate to Severe: Allergic reactions needing medical attention, especially if symptoms spread or worsen

Treatment Tips:

• Clean the area with soap and water

• Apply a cold compress to reduce swelling

•  

• Seek immediate help for signs of severe allergic reaction

Preventive Advice:

• Use insect repellents when outdoors

• Wear long sleeves and trousers in high-risk areas

• Keep food and drinks covered when outside

• Avoid strong perfumes and bright clothing that attract insects

How Consultdoc Can Help:
Consultdoc offers quick access to medical support for insect bite or sting reactions. Whether it’s identifying an allergic response or recommending treatment, we help ensure safe and effective care for children, adults, and the elderly.

Keloids

What Are Keloids?
Keloids are thick, raised scars that form where the skin has healed after an injury. Unlike typical scars, keloids grow beyond the boundaries of the original wound and may continue to enlarge over time. They are not dangerous but can cause discomfort or self-consciousness.

What Causes Keloids?

• Skin trauma (cuts, burns, piercings, surgery)

• Acne or chickenpox scars

• Inflammation or skin infections

• Genetic factors, especially in individuals with darker skin tones

Common Signs:

• Raised, firm areas on the skin

• Pink, red, or dark coloring

• Persistent itchiness or tenderness

• Gradual increase in size

How Are Keloids Managed?
Managing keloids focuses on reducing discomfort and improving appearance. Options may include non-invasive therapies or procedures performed by a healthcare professional. It’s important to avoid self-treatment, as improper care can worsen the scar.

Prevention Tips:

• Avoid unnecessary skin trauma (e.g., cosmetic piercings)

• Keep wounds clean and covered

• Monitor healing and seek advice early if abnormal scarring appears

• Inform healthcare providers if you’re prone to keloids

How Consultdoc Can Help:
At Consultdoc, we connect you with professionals who can assess and guide you through the best care for keloid-prone skin. With expert advice and supportive care, you can confidently manage your skin health.

Lichen Planus

What Is Lichen Planus?
Lichen Planus is a non-infectious, inflammatory skin condition that can affect the skin, nails, scalp, and mucous membranes. It often appears as purplish, itchy, flat-topped bumps, and may cause discomfort depending on the area involved.

Common Causes and Triggers:
Although the exact cause is unknown, Lichen Planus is believed to be linked to an overactive immune response. Possible triggers include:

• Stress

• Skin injury

• Allergic reactions

• Certain underlying health conditions

Symptoms to Look Out For:

• Itchy, shiny purple or reddish bumps on the skin

• White patches or sores inside the mouth or on the tongue

• Nail thinning or ridging

• Hair loss or scalp irritation when the scalp is affected

• Burning or soreness in affected areas

Is It Contagious?
No, Lichen Planus is not contagious and cannot be spread from person to person.

Managing Lichen Planus:
Supportive care focuses on reducing discomfort, easing itchiness, and minimizing flare-ups. Skincare routines, avoiding triggers, and regular check-ups with a healthcare professional are essential. In some cases, lifestyle adjustments or specialized dermatological treatments may be recommended.

How Consultdoc Can Help:
Consultdoc connects you with experienced professionals who can provide tailored support, help monitor flare-ups, and offer strategies to manage symptoms effectively. Whether it affects your skin, mouth, or nails, we’re here to guide you toward better comfort and confidence.

Malignant Melanoma

What Is Malignant Melanoma?
Malignant melanoma is a type of skin cancer that develops in the pigment-producing cells known as melanocytes. While less common than other skin cancers, melanoma is more aggressive and can spread to other parts of the body if not detected early.

Causes and Risk Factors:
Melanoma is often linked to excessive exposure to ultraviolet (UV) radiation from the sun or tanning beds. Other risk factors include:

• Fair skin or light hair

• A history of sunburns

• Family history of melanoma

• Having many moles or unusual moles

• Weakened immune system

Signs to Watch For (ABCDE Rule):
Early detection is key. Look out for:

• Asymmetry: One half of the mole doesn’t match the other

• Border: Irregular, notched, or blurred edges

• Color: Uneven shades of brown, black, or even red, white, or blue

• Diameter: Larger than 6mm (about the size of a pencil eraser)

• Evolving: Changes in size, shape, or color over time

Is It Treatable?
Yes. When detected early, melanoma can often be treated successfully. The chances of a full recovery improve significantly with prompt medical attention.

Prevention Tips:

• Use sunscreen with broad-spectrum protection

• Avoid tanning beds

• Wear protective clothing and sunglasses in the sun

• Regularly check your skin for changes

• Schedule routine skin examinations with a professional

How Consultdoc Can Help:
At Consultdoc, we support individuals by offering access to experienced healthcare providers for early detection, ongoing skin monitoring, and expert guidance on managing skin health. If you notice any unusual skin changes, don’t wait—reach out for a professional consultation.

Molluscum Contagiosum 

What Is Molluscum Contagiosum?
Molluscum contagiosum is a common, mild skin infection caused by a virus. It leads to small, firm, round bumps on the skin that are usually painless. This condition is most often seen in children but can also affect adults, especially those with weakened immune systems.

How Does It Spread?
Molluscum contagiosum spreads through direct skin-to-skin contact or by touching contaminated objects like towels, clothing, or toys. It can also spread through scratching or shaving over the affected area.

Key Symptoms:

• Small, flesh-colored or pink bumps

• Dimpled center (often with a waxy core)

• Bumps may appear anywhere on the body

• Itching or mild irritation in some cases

Is It Harmful?
In most cases, molluscum contagiosum is harmless and clears up on its own within 6 to 12 months. However, the bumps can sometimes persist longer or spread further, especially if scratched.

How to Manage and Prevent Spread:

• Avoid touching or scratching the bumps

• Do not share personal items like towels or razors

• Keep the affected area clean and covered if needed

• Encourage frequent handwashing

• Avoid close contact sports until bumps are gone

When to Seek Medical Advice:
Consult a healthcare provider if:

• Bumps become red, swollen, or painful

• There is spreading to sensitive areas (like the face or genitals)

• The condition doesn’t improve over time

How Consultdoc Can Help:
Consultdoc provides professional guidance and care to help you manage molluscum contagiosum effectively. Our team supports families in understanding skin infections, preventing spread, and maintaining healthy skin.

Pityriasis Rosea

What Is Pityriasis Rosea?
Pityriasis rosea is a temporary skin condition that usually begins with a single large patch (called a “herald patch”), followed by a wider rash that can spread across the chest, back, or limbs. It is not contagious and tends to resolve on its own.

Key Features of the Rash:

• Begins with one large, oval pink or red patch

• Followed by smaller spots in a “Christmas tree” pattern on the body

• May be mildly itchy, especially in warm weather

• Common in teenagers and young adults

Causes and Risk Factors:
The exact cause isn’t fully known, but it is believed to be linked to viral infections. It’s not spread by touch, and people usually only get it once.

Duration:
Pityriasis rosea typically clears up without treatment in 6 to 8 weeks, though in some cases, it may take a bit longer.

Management Tips:

• Keep skin cool and moisturized

• Avoid hot showers or harsh soaps

• Use gentle skin care to reduce irritation

• Wear soft, breathable clothing

When to Seek Medical Advice:
Speak to a healthcare professional if:

• The rash is unusually itchy or uncomfortable

• You’re unsure if it’s pityriasis rosea or another skin condition

• The rash lasts longer than 3 months

How Consultdoc Can Help:
At Consultdoc, we offer expert care and guidance for skin conditions like pityriasis rosea. Our healthcare team ensures accurate identification, personalized advice, and comfort-focused support throughout your recovery.

Pityriasis Vesicolor

Psoriasis

Rosacea

Scabies

Seborrhoeic Dermatitis

Seborrhoeic Keratosis

Shingles

Shingles, also known as herpes zoster, is a viral infection that causes a painful skin rash. It is triggered by the reactivation of the varicella-zoster virus—the same virus that causes chickenpox. After recovering from chickenpox, the virus stays dormant in the body and can reactivate years later as shingles.

Key Symptoms of Shingles

• Tingling, itching, or burning pain before the rash appears

• A painful rash typically on one side of the body or face

• Fluid-filled blisters that scab over in 7–10 days

• Sensitivity to touch

• Fatigue and mild fever in some cases

Who Is at Risk?

• Adults over 50

• People with weakened immune systems

• Individuals who had chickenpox in childhood

• Those experiencing high stress or illness

Complications to Watch For

While shingles usually clears up within 2 to 4 weeks, it can sometimes lead to complications such as:

• Postherpetic neuralgia (PHN): Long-term nerve pain in the area where the rash was

• Vision problems: If shingles affects the eyes

• Skin infections: If blisters aren’t properly cared for

Managing Shingles

Early diagnosis and treatment can help reduce symptoms and the risk of complications. Keeping the affected area clean, avoiding scratching, and managing pain are essential steps during recovery.

How Consultdoc Can Help

If you’re experiencing signs of shingles, Consultdoc’s online GPs are here to help. We offer:

• Fast, discreet consultations

• Expert advice on managing symptoms

• Guidance on when to seek further medical attention

Solar Keratosis

What is Solar Keratosis?

Solar keratosis, also known as actinic keratosis, is a rough, scaly patch on the skin caused by prolonged exposure to the sun. It is considered a precancerous skin condition, as it has the potential to develop into squamous cell carcinoma if left untreated.

Common Symptoms

• Dry, flaky, or crusty patches of skin

• Rough texture that may feel like sandpaper

• Pink, red, or brown discoloration

• Itching, burning, or tenderness in the affected area

• Most commonly appears on the face, ears, scalp, neck, hands, and forearms

Who Is at Risk?

• Individuals with fair or light skin

• People who spend a lot of time outdoors without sun protection

• Older adults

• Those living in sunny climates

Why Early Detection Matters

Though solar keratosis is not cancer, it can progress into skin cancer if ignored. Identifying and addressing these patches early significantly lowers the risk.

Management and Prevention Tips

• Regular skin checks for new or changing patches

• Minimizing sun exposure during peak hours

• Wearing broad-spectrum sunscreen daily

• Protective clothing and wide-brimmed hats when outdoors

How Consultdoc Can Help

Concerned about changes in your skin? With Consultdoc’s online GP services, you can:

• Speak with a medical expert from the comfort of your home

• Receive guidance on monitoring and managing solar keratosis

• Get referrals for further dermatological assessment if necessary

Squamous Cell Carcinoma

Squamous Cell Carcinoma is a common form of skin cancer that arises from the squamous cells in the outer layer of the skin. It usually develops in areas exposed to the sun, such as the face, ears, neck, scalp, and hands, but can also appear in other areas of the body.

Key Signs and Symptoms

• A firm, red nodule

• A flat sore with a scaly crust

• A new sore or raised area on an old scar or ulcer

• Rough or thickened skin patch that may bleed or become crusty

• Persistent, non-healing wounds

Risk Factors

• Long-term sun exposure or use of tanning beds

• Fair skin that burns easily

• History of sunburns or precancerous skin conditions like actinic keratosis

• Weakened immune system

• Exposure to certain chemicals or radiation

Why Early Diagnosis Matters

Though not as aggressive as some other cancers, SCC can grow and spread if left untreated. Early identification and intervention are essential to prevent complications and improve outcomes.

Protective Measures

• Use broad-spectrum sunscreen daily

• Wear protective clothing and wide-brimmed hats

• Avoid peak sun hours (10am–4pm)

• Monitor skin for new or changing lesions

How Consultdoc Can Support You

With Consultdoc’s online GP consultations, you can:

• Discuss any skin concerns quickly and discreetly

• Get expert advice on whether a lesion may need further evaluation

• Receive referrals to dermatology for timely intervention

Telogen Effluvium

Tinea Capitis

Urticaria

Urticaria, also known as hives, is a skin condition marked by the sudden appearance of raised, red, itchy welts on the skin. These welts can vary in size and shape and may appear anywhere on the body.

What Causes Urticaria?

Urticaria occurs when the body releases histamine and other chemicals in response to:

• Allergic reactions (e.g., food, medication, insect bites)

• Infections

• Heat, cold, or sun exposure

• Stress or anxiety

• Pressure on the skin (tight clothing, belts)

• Exercise or sweating

In some cases, the cause may not be identified—this is known as idiopathic urticaria.

Common Symptoms

• Raised red or skin-colored welts

• Itching, which may be intense

• Swelling of the lips, eyes, or throat (in some cases)

• Welts that change location or disappear within hours

• Symptoms lasting for less than 6 weeks (acute) or more than 6 weeks (chronic)

Managing Urticaria

Most cases resolve on their own or with simple self-care. To ease discomfort:

• Avoid known triggers

• Wear loose-fitting clothing

• Use cool compresses to soothe the skin

• Manage stress levels

Persistent or severe symptoms should be assessed by a healthcare provider.

How Consultdoc Can Help

With Consultdoc’s online GP consultation service, you can:

• Discuss your symptoms with a licensed professional

• Receive an accurate assessment and guidance

• Get support managing chronic or recurring urticaria

• Access safe care from the comfort of your home

Vitiligo

Vitiligo is a long-term skin condition where patches of skin lose their pigment. This occurs when melanocytes, the cells responsible for producing skin color, are destroyed or stop functioning. It can affect any part of the body, including the hair and eyes.

What Does Vitiligo Look Like?

• White or light patches on the skin, often with irregular borders

• Patches may appear symmetrically on both sides of the body

• It often begins on sun-exposed areas like the face, hands, and arms

• Hair growing in affected areas may also turn white

Possible Causes

While the exact cause of vitiligo is not fully understood, several factors may play a role:

• Autoimmune response: The immune system mistakenly attacks healthy melanocytes.

• Genetics: Family history may increase the risk.

• Environmental triggers: Stress, sunburn, or exposure to certain chemicals.

Vitiligo is not contagious and doesn’t pose a direct health risk, but it can affect a person’s self-esteem or emotional well-being.

How Consultdoc Can Help

With Consultdoc’s online GP services, you can:

• Get professional advice without leaving your home

• Access safe and supportive care for vitiligo and other skin conditions

• Discuss treatment options and emotional support

• Track progress with follow-up consultations

Warts